Digital solutions are more about digitalizing legacy processes revisiting customer experience and reducing costs. These are directly commissioned by a line of business owners to achieve short-term goals and to deliver rapid payback to their enterprise. The 4 main areas of digital transformation are technology, data, process, and organizational change.
Document management is a system or process used to capture, track and store electronic documents such as PDFs, word processing files, and digital images of paper-based content. It provides document security, access control, centralized storage, audit trails, and streamlined search and retrieval. The best document management system should be easy to use; it should allow for document sharing; and it should have collaboration tools, mobile functionality, and version control.